Privacy Policy

Our Commitment to Your Privacy

At Andeestea.com (the “Site”) we take the privacy of our customers seriously. This Privacy Policy outlines the types of information we collect when you visit our website or place an order, how we use that information, and how you can control your information. This Privacy Policy applies only to the Site and does not apply to any other external web sites to which we may link. 

 

Note:

  • Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

  • By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

  • By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

 

Information We Collect

We collect several types of information to provide you with the best possible shopping experience. This information includes:

•            Personal Information: When you create an account or place an order, we collect personal information such as your name, email address, billing information, phone number, and postal address. Once you complete and submit your registration, you have opted in to receive email communication from us.

•            Information Collected Automatically: We use cookies and other tracking technologies to collect information about how you interact with our website. This information may include your browsing history, search terms, and IP address. You may set your browser to prevent cookies or to notify you when one is being placed. However, cookies are necessary to access the Site.

•            Other information collected: We also collect personal information when you choose to use certain other features of the Site, such as making purchases or electing to receive text messages about upcoming boutiques, promotions or events. When you choose to use these additional features, we may require you to provide additional personal information such as your phone number, billing and shipping addresses and credit card information, and we may request additional personal information such as your shopping preferences and demographics.

•            Referral Program:  If you choose to invite an individual to join Andeestea.com, you will need to provide his/her name and email address. Andeestea.com stores this information to confirm qualifying orders attributable to your account and to track the results of the invitation referrals. 

 

Sharing of Your Information

We will not share or disclose your information to anyone except as described in this Privacy Policy , except without your consent.

We may share your information with third-party service providers who help us operate our website, such as payment processors, shipping companies, and marketing agencies. We will only share your information with these providers to the extent necessary to fulfill your orders, provide you with customer service, host and/or operate various features on the site, send emails, analyse data, provide search results and links etc and improve your overall shopping experience.

We may use personally identifiable information in order to give you a more enjoyable, convenient shopping experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site and its features. We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information.

We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.

We use non-personally identifiable information in the aggregate, so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information. 

 

How We Protect Your Information

We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

The Site encrypts your credit card number and other personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access. 

 

Control Over Your Information

We respect your right to control your information. Here are several ways you can manage your data:

  • Opt-Out of Marketing Communications: You can unsubscribe from promotional emails by following the "unsubscribe" link at the bottom of any email we send you.

  • Access and Update Your Information: You can log in to your account to view and update your personal information, including your name, email address, and billing information.

  • Request Data Deletion: You have the right to request that we delete your personal information.

 

However, we may need to retain some information for legal or record-keeping purposes, such as:

  • Completing transactions you have initiated

  • Complying with legal or regulatory requirements

  • Resolving disputes or preventing fraud

 

Accessing And Updating Your Personal Information And Preferences

If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to info@andeestea.com. Please note that your friends and contacts may still choose to send email invitations to you. Any user who receives an email invitation to join the Site may choose not to receive such invitations in the future by following the instructions in the email invitations and, in addition, if you are a member, you may also choose not to receive such invitations by changing your preferences as indicated above. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.

 

While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.